
Return or Exchange of Goods
Addcom Contact Solutions will gladly refund or credit goods returned within a reasonable time (generally 7 days) provided the goods are in original condition, original packaging and current version.
Service Level Agreements
(a) BGANS Service Levels
http://www.satcomgroup.com/legal/Inmarsat-BGAN-SLA.pdf
(b) Fleet Broadband Service Levels
http://www.satcomgroup.com/legal/Inmarsat-FB-SLA.pdf
(c) Global Satellite Phone Service Levels
http://www.satcomgroup.com/legal/Inmarsat-GSPS-SLA.pdf